Terms of service

Terms of Service

Effective Date: June 2026

Welcome to LittleHug. These Terms of Service ("Terms") govern your use of our website and the purchase of products from littlehug.xyz. By accessing our website or placing an order, you agree to comply with these Terms.

1. About LittleHug

LittleHug is an online retailer specializing in baby safety products, protective helmets for crawling and walking babies, and related baby essentials.

Website: https://littlehug.xyz

By using our website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian.

2. Products

We strive to ensure that all product descriptions, specifications, images, and pricing are accurate.

However, slight variations in color, appearance, packaging, or dimensions may occur due to photography, screen settings, or manufacturing improvements.

LittleHug reserves the right to modify or discontinue products without prior notice.

3. Pricing

All prices displayed on our website are shown in the applicable currency at checkout.

Prices may change without notice.

Although we make every effort to maintain accurate pricing, we reserve the right to correct any pricing errors and cancel affected orders when necessary. In such cases, customers will receive a full refund.

4. Orders

After placing an order, you will receive an order confirmation email.

Acceptance of your order occurs only after payment has been successfully processed and the order has been prepared for shipment.

LittleHug reserves the right to refuse or cancel any order for reasons including but not limited to:

Suspected fraud
Payment issues
Product availability
Incorrect pricing or product information
Violation of these Terms

5. Payments

We accept secure payment methods available during checkout.

All transactions are processed through trusted third-party payment providers.

LittleHug does not store your complete payment card information.

6. Shipping

We offer free worldwide shipping on all eligible orders.

Estimated delivery time is 7–10 business days, although delays may occasionally occur due to customs processing, weather conditions, holidays, or carrier-related issues.

Estimated delivery dates are not guaranteed.

7. Returns & Refunds

Customers are protected by our 30-Day Return & Refund Policy.

Please review our Return & Refund Policy for complete information regarding eligibility, procedures, and refunds.

8. Intellectual Property

All content on this website—including text, graphics, logos, icons, product images, website design, and branding—is the property of LittleHug or its content suppliers and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

9. Limitation of Liability

To the maximum extent permitted by law, LittleHug shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website or products.

Our total liability shall never exceed the amount paid for the purchased product.