Contact information
Contact Information
Thank you for visiting LittleHug.
We are committed to providing excellent customer service and are always happy to assist with any questions regarding our products, orders, shipping, returns, or general inquiries.
Customer Support
Our dedicated support team is available to help you with:
- Product information
- Order status
- Shipping inquiries
- Returns & refunds
- Payment questions
- Warranty assistance
- General customer support
We aim to respond to all email inquiries within 24 business hours.
Business Information
Store Name
LittleHug
Website
https://littlehug.xyz
Business Address
1907-6000 McKay Ave
Burnaby, BC, Canada
Phone
+1 778 889 5280
Customer Service Hours
Monday – Friday
9:00 AM – 6:00 PM (Pacific Time)
Saturday – Sunday
Closed
Messages received outside business hours will be answered on the next business day.
Frequently Asked Questions
Where is my order?
Most orders arrive within 7–10 business days. If you need an update on your shipment, please contact us with your order number.
Can I change my shipping address?
If your order has not yet been shipped, we will do our best to update your shipping address. Please contact us as soon as possible after placing your order.
How do I request a return?
We offer a 30-day free return and refund policy. Simply email our support team with your order number, and we will guide you through the return process.
Do you ship internationally?
Yes. LittleHug proudly offers free worldwide shipping on all eligible orders.
Our Commitment
At LittleHug, customer satisfaction is our highest priority. We are dedicated to providing quality baby safety products, reliable service, and a smooth shopping experience for families around the world.
We appreciate your trust and look forward to serving you.